Privacy Policy

📜 Privacy Policy

This Privacy Policy describes how NOVAYA collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b) Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

c) Order Information

  • Products purchased
  • Transaction details

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, etc.)
  • Improve our website and customer experience
  • Prevent fraud and ensure security
  • Send promotional emails (only if you opt-in)

3. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic and performance
  • Provide a personalized shopping experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways (for secure transactions)
  • Shipping and logistics partners
  • Analytics tools (e.g., website performance tracking)

These third parties only access your information as necessary to perform their functions and are obligated to protect your data.

5. Data Security

We take reasonable precautions to protect your personal information.

  • Secure servers and encrypted connections (SSL)
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at the email below.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: novaya21326@gmail.com